Terms of service
1. Acceptance of Terms
By accessing or using our website, you agree to abide by these terms and conditions. If you do not agree with any part of these terms, please refrain from using our services.
2. Privacy Policy
We respect your privacy. Our Privacy Policy outlines how we collect, use, and protect your personal information. By using our website, you consent to our privacy practices as described in the Privacy Policy.
3. Personalized Gifts
Our website offers a variety of personalized gifts and keepsakes. Please review product descriptions, customization options, and pricing details before placing an order.
4. Ordering and Payment
a) When placing an order, you agree to provide accurate and complete information.
b) Payment is due at the time of order placement. We accept various payment methods as indicated during the checkout process.
c) Orders are subject to availability, and we reserve the right to cancel or limit the quantity of any product.
5. Modifications to the Service and Prices
Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.
6. Customization
a) Ensure the accuracy of text, images and any other customizations before submitting your order.
b) We are not responsible for errors in customizations provided by customers.
c) Offensive, inappropriate, or copyrighted material will not be accepted for customization.
7. Shipping and Delivery
a) We aim to deliver orders within the specified timeframe, but delays may occur due to unforeseen circumstances.
b) Shipping fees and estimated delivery times are provided during checkout.
8. Returns and Refunds
a) Please review our Returns and Refunds Policy for detailed information on the process.
b) Customized items are not eligible for returns or refunds unless they are defective or damaged.
9. Intellectual Property
a) Any and all customizations, modifications, or creative alterations made to our products by users/customers shall be deemed the exclusive intellectual property of Remarkable Creations. By engaging in product customization, users/customers acknowledge and agree that Remarkable Creations retains all rights, including but not limited to copyright and trademark, associated with these customizations. Users/customers hereby grant Remarkable Creations a perpetual, irrevocable, royalty-free license to use, reproduce, modify, and distribute these customizations for any purpose, commercial or otherwise, without any further consent or compensation.
b) All content on our website, including images, text, and logos, is protected by copyright and other intellectual property laws. You may not use, reproduce, or distribute our content without permission.
10. User Accounts
a) You may create an account on our website. Keep your login information secure and do not share it with others.
b) You are responsible for any activity that occurs under your account.
11. Changes to Terms
We may update these terms and conditions at any time. It is your responsibility to review them periodically.
12. Termination
We reserve the right to terminate or suspend your access to our website and services at our discretion, without notice.
13. Limitation of Liability
We are not liable for any indirect, consequential, or punitive damages arising from your use of our website or products.
14. Contact us
If you have any questions or concerns regarding these terms and conditions, please contact us at hello@remarkablecreations.co.nz.
By using our website, you agree to these terms and conditions. Thank you for choosing Remarkable Creations for your personalized gifts and keepsakes.